You can’t always get what you want…

…but if you try sometimes, you just might find you get what you need
Get Satisfaction is a free, interactive website that encourages and archives interaction between companies, their representatives and customers. The interface is simple yet modern; the what-you-see-is-what-you-get design appears to be pop-up free, which pleasantly surprised this reviewer, who otherwise expected his first experience [...]

Dumb, dumb-dumb, dumb-dumb: CBC loses ‘The Hockey Theme’

Nothing, absolutely nothing, is forever. Traditionalists are spinning in their graves, or over their lattes

I won’t pretend I’m 17 years old all over again and start gnashing teeth over the CBC’s decision to allow Canada’s iconic ’second national anthem,’ The Hockey Theme, to take up residence on a rival network. I can’t summon that fearsome, [...]

The loneliness of a middle-distance runner

I got my hair cut last week and have rediscovered part of my brain
And I bused back into Toronto Monday afternoon, dressed business casual, with a newly issued company laptop-plus-tote in hand, and it felt good. 2008 has been about an aging boy playing at student, fighting every week against the memory of how good [...]